Those who have received unwanted monthly tickets can return them and get their money back, the LIRR said. Credit: Howard Schnapp. Some of the problems stem from confusion over separate processes to cancel a ticket: through the LIRR and the wage deduction programs that many commuters use to pay their tickets.
The LIRR acknowledges some problems are due to an overwhelming increase in ticket cancellations and refund requests. She quickly sent back the May ticket via certified mail.
Much of the railroad's administrative staff is working modified schedules from home, and has been depleted by the coronavirus. The Long Island Rail Road Commuter Council recognizes that there are costs involved in ticket refunds and has extensively discussed existing ticket policy.
After consideration of the issues the Council recommends that the MTA Board revise current LIRR ticket validity and refund policies to provide that, once issued, tickets remain valid without expiration and without provision for any refund.
We recognize that procedures to deal with fare increases may be necessary, but it is the position of the LIRRCC that a valid ticket should retain the value of the fare initially paid.
Facebook Twitter LinkedIn. Applicable cancellation fees will be deducted from the amount and the refund will be made to the account through which you had made the payment.
Refunds can take up to 28 days to process. No refund will be granted on cancellation of confirmed Tatkal tickets. For contingent cancellation and waitlisted Tatkal ticket cancellations, charges will be deducted as per existing Railway rules.
Partial cancellation of Tatkal e-tickets is allowed. When settlement fails and tickets are not booked Such a scenario arises when system or network fails at banks end or at payment gateway before remitting ticket amount to IRCTC.
The bank then refunds the money after due verification. The refund ought to be processed within 3 to 7 working days of the scheduled departure. Yes, the tickets booked online by irctc website get cancelled automatically if all passengers on the ticket remain waitlisted even after preparation of chart.
This is applicable for both general and tatkal quota. In Indian Railways, can I board trains like rajdhani even if my status is not confirmed? Due to Covid protocol Railways is only allowing confirmed ticket holders to travel and wait-listed passengers are not allowed to enter the station.
The Railways is monitoring trains, which have the highest waitlist and will run clone if required, he said.
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